Our Culture

 PcCareSupport provides a one of a kind career experience and opportunity. We are a young, quickly growing company with a fresh new culture. We have worked very hard to create an open and comfortable atmosphere. Here are a few of our key culture points:

  • Ideas win; not titles: We believe strongly that each individual at PcCareSupport has great ideas. We value each persons’ opinion and suggestions, and give away cash and prizes to the people who come up with the best ideas each month.

  • Sale with integrity: We believe in providing a valuable service at a competitive price. We look for employees who are skilled in solution presentations and using facts to educate our customers. We expect our employees to meet and exceed expectations through honest and straightforward selling practices.

  • Take time to celebrate: We love seeing our company and individual teams succeed. With our continued success, we have made it a point to take time out of the month to celebrate. Whether it’s a pizza lunch, or a movie night with the company, we like to reward employees who go above and beyond.

  • Service with a smile: It may sound cheesy, but we love what we do. We hire people who want to learn new skills in the IT industry, and find growth in their positions. We provide a natural environment of training, and one-on-one assistance to succeed.

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    Available Positions

    Inside Sales Associate (Diagnostic Technician):

    Work in an exciting environment in Provo next to the beautiful mountains of Timpanogas and Provo Canyon and learn from the leading technology sales team. We teach you how to diagnos PCs in the sales process and how to launch your sales career by taking warm leads!
    Requirements: Honesty, first and foremost. Comfortable with technology and willing to learn about new technology. Positive communicator. Able to set and reach sales goals. LEARN MORE

    Customer Service Representative:

    Looking for highly positive communicators even in stressful situations. CSRs are the hub of the customer service and internal communication. Work hand in hand with our customers on follow-up, retention, and assist sales and technical department. LEARN MORE

    Tier 2 Tech Support:

    Find a career path with our fast growing expert team of remote technicians working from our Provo office. Technicians will provide remote assistance to our consumer and business clients nationwide at our Provo NOC. LEARN MORE

    Business Development Account Manager:

    Work with our business development manager and CEO to find, partner with, and implement new partnerships to strengthen the business. We already have a quickly growing portfolio of partnerships and are adding more each month.
    Requirements: 2+ year experience in business development and sales preferred. Willing to meet, train, implement new partners around the country. LEARN MORE