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Regular Cleaning & Optimization
We at PcCareSupport recognize that your computer needs regular, on going maintenance. We have found that most computers only last 2-3 years due to decreasing performance and corruption. We have developed a fifteen point maintenance program that we perform on a regular cycle around your schedule. This helps to prevent 80% of standard computer problems.
Security Suite
We offer a firewall security system and virus protection suite. Protect your computer from viruses with a PCS security package. Our security support services allow us to monitor the presence of viruses and other threats. We include specific components to target and remove adware, spyware, and malware. We provide a tool that monitors websites for unsafe activity and alerts you of unsafe websites before you have a chance to infect your computer, Surf the internet and do business with confidence and care.
Remote Data Backup & Recovery
Our experts install a software program on your computer which works to backup new and recently changed files. Designed to optimize rather than slow your performance, our program works quietly and efficiently in the background to create file backups. If you lose a file, no problem… you are only a few clicks away from restoring your file. Likewise, if your computer is infected, having trouble, or just crashes, then feel confident that you have your files stored and they will be easily recovered.
Content Filtering
We provide protective filtering of content for personal and business needs, giving you the option to both block and monitor content on your computer. In addition, enjoy the added benefit of creating reports (i.e., know how users spend time, know where users go, etc.). Use this information to increase your workplace productivity or create a protected online environment for children.
Immediate Help Desk Support
We recognize that it can be very hard to find honest, reliable computer support right when you need it. This is why we have developed a direct connect button on your desktop that will connect you instantly with one of our US-based technicians.
Support for Computer Software & Peripherals
Whether you are struggling with a printer or router setup, email issues, software installation problems, or simply looking for a smartphone solution for yourself or your business, PCS technicians are ready to meet your challenge.
Computer Training
Whether you are new to the computer, returning for review or just want to gain more 21st century skills, our free computer tutorials can help. From Computer Basics to Microsoft Office to Apple, we have a wide range computer tutorials to choose from.
Frequently Asked Questions
How does my contract work?
We value our relationship with you and only ask you to stay with us as long as you’re happy with our service. Our services speak for themselves, which is why over 98% of the customers who subscribe stick with PcCareSupport.
Does my subscription cover all my computers?
Services listed are based around each individual computer. Ask your technician about group discounts and our referral program.
What if I need a technician come to my home?
We are able to resolve over 90% of your computer related issued remotely, but sometimes that isn’t an option. PcCareSupport now has the ability to provide nationwide onsite support as well. Ask your technician about a local technician in your area.